SMC REAL-TIME RESEARCH

Unlock customer research and brand insights worldwide.

Improve customer experience, test campaign concepts, measure ad recall, evaluate brand perception, and more.

Transform brand health insights

Harris Brand Platform is a brand management tool that tracks real-time feedback and health metrics for brands—and their competitors—worldwide.

Brand health tracking for attributes like awareness, consideration, ad recall, and more

Conversion funnel research

Competitor tracking and benchmarking

Transform the customer experience

Maru is a customer experience and insights platform that uses integrated research technologies to give brands access to professional surveying tools, sophisticated data visualizations, insight communities, and more.  

Professional DIY survey engine and user insight communities

Consumer research, journey, and feedback solutions

Owned survey panels in the US, UK, and Canada

Our versatile suite of solutions lets you take what you need—and leave what you don’t.

Designed for the modern marketer, built for the way you go to market.