questcx
Understand what drives great customer experiences
Harris QuestCX powers next-generation customer experience management with digital methodologies that capture emotional, behavioral, and attitudinal metrics all in one place.
See how it works
Use advanced research methodologies like Implicit Association Testing (IAT) to tap into your customers’ subconscious thought processes and gain insight on what they may not reveal through traditional survey questions.
Create, launch, and manage CX surveys designed for your business with custom questions and metrics. Flexible deployment options give you the ability to capture the right feedback at the right time.
Use QuestCX’s AI-powered text analytics technology to reveal themes around customer feedback.
