May 19, 2025

Should marketers be freaking out about AGI?

The expert consensus remains: Not just yet.
MarTech
TABLE OF CONTENTS

In a recent New York Times piece throwing skeptical shade at the promise of Artificial General Intelligence, Cade Metz notes splashy predictions from Sam  Altman, Dario Amodei and Elon Musk, all forecasting AGI within a handful of years—or even months. 

Let's back up for a sec, though...what do we even mean by "AGI"? AGI would essentially mark the debut of the first machine to learn, reason and adapt across essentially any cognitive task with human‑level versatility (or beyond). Current generative models, impressive as they are, solve tightly defined problems. 

By now, we’re used to headlines that trumpet breakthroughs: GPT‑4 passes legal exams! DeepMind’s AlphaCode competes with seasoned software engineers! reinforcement‑learning agents master Go! 

But beneath the buzz, experts seem to want everyone to calm down a bit when it comes to AGI.

Balancing enthusiasm and realism

“What we are building now are things that take in words and predict the next most likely word….That’s very different from what you and I do,” Frosst told the NYT. Harvard’s Pinker added that these systems are “very impressive gadgets,” not miracle minds. 

Stagwell Marketing Cloud’s Head of AI Solution Development, Louis Criso, has previously echoed such sentiments: “If an LLM is acting ‘like a human,’  people can understandably start to feel that it’s real—it’s perceiving, it’s thinking. But all the GenAI is doing here is literally just mimicking. That’s it. The results can be impressive, but it’s not magic.”

Metz walks NYT readers through an AGI consensus among researchers that’s less rosy than that of buzzy tech founders: Today’s large neural networks are powerful, but they remain pattern‑matching machines that lack common‑sense reasoning, physical grounding and an understanding of causality. At least, so far.

A survey of the Association for the Advancement of Artificial Intelligence (AAAI) reinforces the skepticism—more than three‑quarters of respondents see fundamental limits in today’s techniques—that "scaling up current AI approaches" to yield AGI is "unlikely" or "very unlikely" to succeed.

The overarching takeaway: AGI remains an aspirational target, not an imminent reality.

A thought experiment for marketing pros

Imagine, for a moment, that an authentic AGI arrives. What changes? Are you out of a job, or cowering in fear before your new robot boss?

In many ways, a martech world in which AGI is a reality would be a dramatic escalation of the tools we currently have.

Here’s what that might look like:

  • Strategy design on autopilot. A general intelligence could ingest every customer interaction, brand asset, and market signal, then draft and iterate campaigns without human micro‑management.

  • Hyper‑hyper-(hyper)-personal content. Messages, visuals, and offers would morph in real time for every individual, guided by a unified understanding of psychology and context.

  • Total‑journey engagement. Conversational agents indistinguishable from expert reps could resolve service issues and upsell with genuine empathy.

  • Governance as a core competency. With great power comes ethical risk—privacy, persuasion boundaries, bias. CMOs would need robust oversight frameworks and likely navigate new regulation, provided governments stepped in to add necessary guardrails.

These scenarios are compelling, but—as Metz’s reporting underscores—they remains hypothetical. That said, it’s all the more reason for marketing professionals to master current GenAI tools, rather than assuming this technology will fade away as a fad or trend.

A practical stance for 2025

Researchers point to missing ingredients of true AGI—grounded perception, causal reasoning, reliable alignment—that are unlikely to materialize just by adding GPUs. For now, the smart move for marketers is two‑fold:

  1. Leverage today’s existing AI. Generative tools already accelerate copywriting, A/B testing and data analysis (see tools like SmartAssets or Propellers). Use them where they clearly outperform manual effort, cut down on grunt work, and allow your human brain to have a greater impact.

  2. Prepare ethically & strategically for the future. Just because AGI is mostly sci-fi at the moment doesn’t mean a major advance couldn’t come at any moment. Build data hygiene, transparency and cross‑functional teams that can adapt as AI evolves. If AGI (or something close) does appear, organisations with the right governance in place will pivot fastest and safest.

So yes, AGI may radically disrupt and transform marketing one day, but the expert consensus remains that this day is not just around the corner. 

The GenAI tools within every marketer’s current reach are impressive in their own right—they’re just not sentient algorithms that can run a brand or agency with the push of a button.

Scott Indrisek

Scott Indrisek is the Senior Editorial Lead at Stagwell Marketing Cloud

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